Shipping Policy

Shipping Policy

 

Thank you for choosing Salon82. We are committed to providing a seamless and efficient shipping experience for our customers. Please read the following shipping policy carefully to understand our procedures and expectations regarding the delivery of your order.

Order Processing:
Once your order is successfully placed on our website, our team will process it within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the following business day.

Shipping Methods and Carriers:
We offer various shipping methods to accommodate your needs. The available shipping options will be displayed during the checkout process, and the carriers we utilize may include but are not limited to:

Postal services (e.g., USPS, Canada Post, Royal Mail)
Courier services (e.g., FedEx, DHL, UPS)
The specific carrier for your order will depend on the destination and the shipping method chosen during checkout.

Shipping Destinations:
We currently ship to most countries worldwide. During the checkout process, you will be able to select your country of residence or the destination for the delivery. If, for any reason, we are unable to ship to your location, we will notify you promptly and issue a refund if necessary.

Shipping Timeframes:
The estimated delivery timeframes will vary based on the shipping method chosen, the destination, and any potential customs clearance procedures. Please note that these timeframes are approximate and not guaranteed. However, we strive to ensure that your order reaches you as soon as possible. The estimated shipping timeframes are as follows:

– Domestic Orders: 2-7 business days
– International Orders: 7-21 business days

Please note that unforeseen circumstances such as weather conditions, customs delays, or other external factors may impact the delivery timeframe. We appreciate your patience in such situations.

Tracking Information:
Once your order is shipped, we will provide you with a tracking number and relevant tracking details, if available. You can use this information to monitor the progress of your shipment on the carrier’s website. Please allow a few business days for the tracking information to become active and updated.

Shipping Fees:
The shipping fees for your order will be calculated based on the destination, weight, and dimensions of the package, as well as the selected shipping method. The applicable shipping fees will be displayed during the checkout process before you finalize your purchase.

Customs and Duties:
For international orders, please be aware that customs duties, taxes, and any additional fees imposed by the destination country are the responsibility of the recipient. These charges are beyond our control and may vary from country to country. We recommend contacting your local customs office for more information regarding import regulations and potential costs.

Address Accuracy:
Please ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for any delays or non-delivery resulting from incorrect or incomplete address information. In the event that a package is returned to us due to an incorrect address, we will contact you to arrange for reshipment, subject to additional shipping fees.

If you have any further questions or need assistance with your order, please contact our customer support team.

Please note that this policy is subject to change without prior notice. Any revisions or updates will be communicated on our website.